Field service management software for elevator installers
Elevator work carries statutory inspection obligations and customers who cannot afford downtime. Adeptike.com FieldPro keeps the service history, the call records and the compliance evidence tied to each specific unit.
- Service history per individual lift unit
- Callout and entrapment responses logged with outcomes
- Statutory inspection records maintained per unit
Where the working day goes wrong for elevator installers
These are the recurring failures we hear from businesses in this trade. Almost none of them are technical failures. They are information failures between the office, the van and the site.
Records are per building rather than per lift
A building with four lifts produces four distinct maintenance histories. Keeping them in one notebook entry is how details get mixed up.
01Entrapment responses are not analysed
An entrapment is resolved, but nobody looks at the last ten callouts on that unit to see whether there is a pattern.
02Statutory inspection evidence is scattered
Certificates, test results and dates end up in folders, on walls and in inboxes rather than in one retrievable place.
03Parts history is incomplete
Components fitted over the life of a unit are not consistently recorded, which makes replacement planning reactive.
04What FieldPro handles for elevator installers
You can run the whole job lifecycle in one system: the enquiry, the visit, the work recorded on site, and the evidence that comes back with you.
Per-unit records
Each lift carries its own service history, independent of the other lifts in the building.
Callout logging
Every callout, including entrapment response, logged with cause, action and outcome.
Statutory inspection records
Inspection dates, test results and certificates stored against the specific unit.
Component history
Parts and controllers fitted recorded over the life of the unit for replacement planning.
Engineer assignment
Dispatch by location and by experience with that particular unit or controller type.
Building-level reporting
Performance and reliability reporting per building as well as per unit.
How a job runs in FieldPro
One continuous record, from the first contact to the invoice.
Enquiry or contract
Maintenance or installation contract agreed for a building and its units.
Unit onboarding
Each lift registered individually with its existing condition and documentation.
Scheduled maintenance
Planned visits completed per unit with findings recorded.
Callout response
Faults attended and resolved, with cause and outcome logged.
Statutory inspection
Compliance inspections performed and evidenced per unit.
Questions we get from elevator installers
Can each lift be tracked separately?
Does it help with compliance evidence?
What if we service many small sites?
See FieldPro against your own operation
Tell us how many technicians you run, how many jobs you complete in a month and what currently goes wrong. We will show you the parts of FieldPro that address exactly that.
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