Field service management software for solar installers
Solar companies lose money in the gaps between the site survey, the installation and the commissioning visit. Adeptike.com FieldPro tracks every one of those visits, so the office always knows which system is installed, what it produced, and when the customer is due a battery or inverter check.
- Site surveys recorded properly, not from memory
- Every panel, inverter and battery tracked per installation
- Production data captured for after-sales and warranty claims
Where the working day goes wrong for solar installers
These are the recurring failures we hear from businesses in this trade. Almost none of them are technical failures. They are information failures between the office, the van and the site.
The survey on site is never the survey that was quoted
Roof access, shading and consumer behaviour all change what a system will produce. If the assessment is not captured in a structured way at the time of the visit, the installation is argued about afterwards.
01After-sales calls have no history behind them
When an inverter alarms eighteen months later, whoever answers the phone has to work out which model went onto which roof. Most solar companies cannot answer that reliably.
02Install dates slip without anyone noticing
Roof work depends on weather, materials and other trades. When the schedule moves, the customer finds out late and the technician turns up to an unprepared site.
03Commissioning data is captured on paper
Firmware versions, serial numbers and configuration settings written on a sheet of paper in a van do not reliably make it back to the office.
04What FieldPro handles for solar installers
You can run the whole job lifecycle in one system: the enquiry, the visit, the work recorded on site, and the evidence that comes back with you.
Structured site assessment
Shading, roof condition, consumer profile and electrical capacity captured in a form that produces a quote and a record at the same time.
Equipment register per installation
Inverter, battery and panel serial numbers stored against the specific customer and site, searchable when a warranty claim is needed.
Before-and-after evidence
Rooftop photos attached to the job automatically, so commissioning and handover disputes do not happen.
Maintenance scheduling
Generate annual service visits from completed installations instead of relying on customers to remember to call.
Technician productivity reporting
See who is completing installations efficiently and where the schedule is genuinely constrained.
Customer self-service
Customers can check system status and book a service visit without phoning the office.
How a job runs in FieldPro
One continuous record, from the first contact to the invoice.
Enquiry and site survey
A lead arrives, a survey is scheduled, and the outcome is recorded as a structured assessment.
System design and quote
The assessment produces the design and the quotation, so the customer sees exactly what they will get.
Installation scheduling
Materials, roof access and weather are coordinated against a real calendar.
Commissioning and handover
Settings, serial numbers, photos and a signed handover are captured on the phone.
After-sales and servicing
The installation generates its own future service visits rather than waiting to be remembered.
Questions we get from solar installers
Can FieldPro handle battery and inverter servicing?
Will technicians actually use it on a roof?
Does it help with warranty claims?
See FieldPro against your own operation
Tell us how many technicians you run, how many jobs you complete in a month and what currently goes wrong. We will show you the parts of FieldPro that address exactly that.
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