Lead management software for internet installers
Network providers win and lose on two things: how fast you answer, and whether you can actually deliver at that address. Adeptike.com Leads & Workflow Management gives you control over the first and lets the second drive an honest pipeline.
- Coverage enquiries qualified before quoting
- Site surveys scheduled immediately to qualify addresses
- Installation orders tracked from sale to activation
How internet installers lose work before it starts
Almost none of this is about the quality of the work. It is about enquiries being captured inconsistently, owned ambiguously and followed up unreliably.
Promising coverage you cannot deliver
Quoting on assumption creates an installation you then have to withdraw, which damages trust more than a slow answer would.
01Surveys get deprioritised
Surveys feel like admin rather than selling, so the uncertain addresses sit unconverted.
02Accepted orders stall before installation
The sale is closed in one system and the installation happens in another, and the gap is where orders disappear.
03Upgrades are never offered
Nobody systematically revisits existing customers to check whether their package still fits their household.
04What Leads & Workflow Management does for internet installers
It is a standalone product. It is not a FieldPro module, and a business with a lead problem does not need dispatch software.
Address-level qualification
Every enquiry captured with the address, so serviceability is checked rather than assumed.
Survey-triggered follow-up
Uncertain coverage converted into a scheduled survey rather than a lost sale.
Order-to-activation tracking
Accepted orders tracked through installation to activation, so nothing stalls in between.
Follow-up scheduling
Quotes and surveys carry scheduled follow-up points.
Conversion visibility
Enquiry to installation conversion visible by source and by owner.
Migration opportunities
Existing customer records surface upgrade and migration opportunities.
From first contact to signed order
Each stage has an owner and a next action. That is what stops enquiries stalling between people.
Coverage enquiry
Address, building type and required speed recorded and checked for serviceability.
Site survey
Where coverage is uncertain, a survey is booked to test feasibility before any promise is made.
Package quoted
Plan recommended from the survey result rather than from a generic price list.
Order and scheduling
Accepted orders scheduled for installation against available crew capacity.
Activation and handover
Installation completed, tests recorded and the sale formally closed.
This is a different product from FieldPro
FieldPro runs the work after a job exists: dispatch, job sheets, site evidence and reporting. Leads & Workflow Management runs the commercial process before it: the enquiry, the survey, the quotation and the follow-up. Many businesses need one. Some need both. We will tell you which.
- Enquiries captured from calls, WhatsApp, forms and walk-ins
- One named owner per enquiry
- Follow-up tasks scheduled instead of remembered
- Pipeline value and stage visible at all times
- Lost reasons recorded so you can see why you lose work
Questions from internet installers
Can it handle both residential and business enquiries?
Will it stop us over-promising coverage?
Does it link to FieldPro if we use it?
See how much work you are currently losing
Tell us roughly how many enquiries you receive in a month and how many turn into work. We will tell you what the gap looks like and whether this product is the right answer to it.
Related pages
Leads & Workflow Management
The standalone lead management product.
ExploreLead Management solution
How the lead management process works for a service business.
ExploreFieldPro
For businesses that also need dispatch and job management after the sale.
ExploreBusiness Workflow Automation
Connecting the enquiry process to the operations behind it.
ExploreCustom Software
When the standard product genuinely does not fit.
ExploreMobile Applications
When your sales and field teams need a dedicated mobile tool.
Explore