Adeptike.com

Adeptike.com

Your Ultimate Business Software Solution Provider.
Nairobi, Kenya
Industry · Solar Installers

Lead management software for solar installers

Solar enquiries decay fast. Someone asks about a system today, wants a quote tomorrow, and has already spoken to two other installers by the end of the week. Adeptike.com Leads & Workflow Management makes sure the enquiry is captured, the quote is prepared on time and the follow-up happens without anyone remembering to make it.

  • Every enquiry captured, from phone, WhatsApp or walk-in
  • Quote follow-up scheduled automatically
  • Pipeline visible per salesperson, per source
FocusEnquiries to signed order
StandaloneNo FieldPro required
PlatformWeb & mobile
Kanban board with charts and data analysis on a screen in an office
Where enquiries are lost

How solar installers lose work before it starts

Almost none of this is about the quality of the work. It is about enquiries being captured inconsistently, owned ambiguously and followed up unreliably.

Enquiries arrive and then vanish

A WhatsApp message at 6pm is answered two days later, by which point the customer has three quotes and a decision to make.

01

Nobody chases quotes

The quote goes out, the customer goes quiet, and the sale is lost to a competitor who simply called back sooner.

02

The same enquiry gets contacted twice

Two people follow up because nobody owns the enquiry. That reads as pressure and damages the business.

03

There is no honest picture of the pipeline

Enquiries exist in notebooks and inboxes, so nobody can say how many quotes are outstanding or what they are worth.

04
What the product does

What Leads & Workflow Management does for solar installers

It is a standalone product. It is not a FieldPro module, and a business with a lead problem does not need dispatch software.

Every channel captured

Calls, WhatsApp messages, website forms and walk-ins become the same kind of enquiry, with one record each.

Appointment scheduling

Surveys booked against real availability and confirmed with the customer automatically.

Follow-up reminders

Every quote carries a follow-up task, so promising a callback on Thursday does not depend on Thursday.

Pipeline visibility

See the value sitting at each stage, by owner and by source, rather than guessing.

Assignment and ownership

Every enquiry has a named owner. Nobody has to ask whose lead it is.

Lost reason tracking

The reason a quote was lost is recorded, which is the only way to know whether it was price or response time.

Enquiry lifecycle

From first contact to signed order

Each stage has an owner and a next action. That is what stops enquiries stalling between people.

  1. Enquiry captured

    Details, location, roof type and intent recorded at the first point of contact, whoever takes the call.

  2. Site survey booked

    Survey scheduled against available assessors, with the customer confirming the appointment.

  3. Quote prepared

    Survey outcome turned into a quotation with a clear follow-up date.

  4. Quote follow-up

    If the quote is not accepted in time, the follow-up happens because it was scheduled, not remembered.

  5. Won or lost

    Outcome recorded with the reason, so the business can see whether it is losing on price, scope or timing.

Team reviewing sales pipeline charts on screens
Not FieldPro

This is a different product from FieldPro

FieldPro runs the work after a job exists: dispatch, job sheets, site evidence and reporting. Leads & Workflow Management runs the commercial process before it: the enquiry, the survey, the quotation and the follow-up. Many businesses need one. Some need both. We will tell you which.

  • Enquiries captured from calls, WhatsApp, forms and walk-ins
  • One named owner per enquiry
  • Follow-up tasks scheduled instead of remembered
  • Pipeline value and stage visible at all times
  • Lost reasons recorded so you can see why you lose work
Questions

Questions from solar installers

Is this a FieldPro module?
No. Leads & Workflow Management is a standalone product. A solar company whose problem is losing quotes does not need dispatch software, and we will not sell them one.
Can it handle walk-in enquiries?
Yes. An enquiry is a record, however it arrived, including someone walking into the showroom.
How do you stop quote chasing becoming nagging?
Follow-up tasks are scheduled at defined intervals rather than improvised, so the customer receives a reasonable number of touchpoints.

See how much work you are currently losing

Tell us roughly how many enquiries you receive in a month and how many turn into work. We will tell you what the gap looks like and whether this product is the right answer to it.

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